1. Does Storage Central Provide Locks?

Yes. You can purchase a new lock with keys that cannot be copied at our location. We also provide boxes, tape, stickers, markers, string, and scissors for sale. Carts to help you move your goods are provided at no charge.

2. Do I need a reservation?

It's like a hotel - you don't need a reservation, but it's better if you have one. With a reservation you can be assured to rent the unit selected, and it will save you time on move-in day. You can reserve via our website, email, by phone or come to our location and speak with us directly.

3. Can you Assist with moving?

Yes! We have partnered with Sendy and can assist you with all of your moving needs regardless of how much or how little you need to transport.

4. If I rent a storage unit from you can my spouse, children, business associate or designated person have access?

Yes. When you rent from Storage Central you can give permission to people you specify (or restrit access only to yourself). Designated persons will be granted access. Anyone who accesses the storage units is required to show their identification at the front desk.

5. What sized storage units do you have?

Our storage units range from 3m2 to 19m2. All storage units are 2.4m high. From storing one room of office furniture to storing your entire house, we will help you find the right units for your needs.

6. Do you have handcarts I can use at the store locations?

Yes. You're welcome to use our complimentary carts when you rent from Storage Central. We only ask that once you are finished using the carts please return them to their designated areas by the ground floor entrance.

7. Will my possessions be safe?

Very safe! Here's what we do to ensure the security of our building: -State-of-the-art digital video surveillance systems -Biometric access -Central station monitoring -On-site managers -Full-time maintenance staff to keep everything clean and well maintained

8. Does storage central keep a key to my self-storage unit?

No. Nobody has a key to that lock – just you. If you prefer to provide your own lock, you’re welcome to do so. If you choose to have deliveries sent directly to your storage space we are happy to keep your goods locked away in our back room until you or someone you trust can come to the store and put them directly in your storage unit.

9. When can i access my self-storage unit?

Storage Central stores are open 6 days a week (except on public holidays). Access hours are usually Monday - Friday 8:30am to 5:30pm, Saturday 9:00am to 1:00pm East Africa Time, and Sunday closed, but may vary. Check with your location for hours.

10. For how long can I rent space?

Our rental contracts are from 4 to 52 weeks. Contracts are renewed on an ongoing basis so you can keep on enjoying the service.

11. What do I need to do to move out?

In order for us to best serve you we ask that you inform us in writing at least 7 days before you move out. We ask that you please leave the unit in the clean condition you found it and that you take your lock with you.

12. How do I pay?

We take all forms of payment. You can sign up for reccuring payments with our managers. We will bill you monthly. If you choose to use a credit card we can charge you monthly; No bills, no cheques to mail, and you won't accrue any late fees. If you don’t want your rental fee to be paid automatically you can pay via cheque, Mpesa or cash.

13. Do I need Insurance?

Yes! We offer basic insurance up to a value of 50,000 Kenyan Shillings. Beyond this value, we can put you in touch with someone or you can use your own provider.

14. Can I reserve a storage unit and pay when I move in?

Yes! You can reserve weeks in advance and pay the day you arrive at the store. You can make your reservation via email or phone the store +254.(0)724.333.777 or +254.(0)791.333.777 for clarification.

Reservations are free of charge, quick and simple. Once you have made your reservation, you do not have to pay until you sign-in at the store.

And if you change your mind, don't worry, you are not committed. You can change your unit size, move in dates, length of stay or cancel all together before the move in date. Just contact us to amend or cancel your reservation.

15. How much does insurance cost?

We will provide insurance for your goods up to 50,000 Ksh. If you want to insure your goods for a higher value then you can arrange with your provider or we can introduce you to ours.

Insurance costs vary depending on the insurance provider. For every 100,000 Kenyan shillings, you can expect to pay approximately 165 Kenyan shillings per month.

16. How far away from me are you by vehicle?

Hurlingham - 17 minutes

CBD - 19 minutes

Kilimani - 20 minutes

Yaya Centre - 18 minutes

Karen - 22 minutes

Westlands - 26 minutes

Riverside Drive - 26 minutes

Lavington - 27 minutes

Muthaiga - 34 minutes

Gigiri - 41 minutes

17. Can you provide shelving?

Yes we can provide industrial strength shelves to clients that want them. Many of our clients want to store their business documents, merchandise or personal effects neatly and shelving is a great way to keep everything in order. Just ask and we can find the right number of shelves for you.

Storage Central's history begins in 2007 in Buenos Aires, Argentina when two brothers came together to start one of the country's first self-storage companies, Mas Espacio (www.masespacio.com.ar). After successfully building, fitting out and managing their stores in Argentina, one of the brothers began to look abroad for other opportunities. Inspired by the economic growth taking place in East Africa, the older of the two brothers, Gerardo Segura, decided to leave Argentina and build East Africa's first self-storage facility and regional chain. It was in 2016 that Gerardo teamed up with Nicholas Sadron and Storage Central was born.

To ensure the success of Storage Central in East Africa, the two co-founders put into action all of the business acumen they acquired while working in London, Buenos Aires, New York and Paris. Before Storage Central, Gerardo worked for 17 years in investment banking for Lehman Brothers in London and HSBC in Buenos Aires. During roughly the same time Nicholas was working in Princeton for Domain Associates before moving to Paris to work for LCF Rothschild. Both co-founders have MBAs, Gerardo from Thunderbird in the US and Nicholas from HEC in Paris, France.

It was on a trip to Mauritius that the two co-founders began to develop the businsess model for Storage Central seen today. It was there that they worked on the extension rollout of the company into East Africa and decided which East African cities they wanted to develop first and identified where in those cities Storage Central facilities should be located.

Today, Storage Central is preparing to launch its first facility on the Mombasa Road in Nairobi, Kenya. The company has hired a dynamic team of Kenyans and is looking forward to officially opening its doors in July 2020.